Krystal started in the senior care industry at a young age. From volunteering at the age of 10 in a skilled nursing facility, to working as a certified nursing assistant at the age of 16 and just continuing from there. She went to college to become a nurse but changed her direction to the administrative side of the health industry. Since 2014, Krystal has worked as either an executive director or a community relations director in various settings. Her favorite part of what she does is building meaningful relationships with the residents, families, friends, and the community team. Krystal's goal is to always make sure that everyone feels safe, happy, and healthy to the best of her abilities. She strives to lead with heart, honesty, and positivity. She is so excited to be part of a company that has a compass that points to goodness, loyalty, faith, and fun.
When Krystal is not at the community she loves to spend time with her husband fishing, camping, discovering new foods, taking spontaneous trips, or rock hounding. Her wonderful son and his wife have made her a Nana to two beautiful grandsons that steal her heart every time she is with them. Krystal's daughter is a free-spirited artist that fills her life with color and laughter. Krystal and her husband are new to living in Redmond, but they are not new to the area. Her and her husband have always wanted to live here so they are over the moon excited to finally say that they do.

Juniper Springs Senior Living
Our Team
We have a great team at Juniper Springs Senior Living - guided by goodness, loyalty, faith, and fun. Contact us anytime, we would love to meet you!

Krystal Elzner
Campus Administrator
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Julie Pestana
Memory Care Administrator
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Julie started her career in senior living in 2010, and has spent most of that time as a vibrant and successful Activities Director. She truly values bringing joy and connection to seniors and you’ll find that her warmth and enthusiasm are truly contagious. With a heart full of compassion and a wealth of knowledge, she’s thrilled to be entering her new role as Memory Care Administrator.
Originally from Hawaii, Julie made Oregon her home in 2011 and hasn’t looked back. When she is not connecting with families and supporting seniors, Julie enjoys gardening, paddle boarding, bowling with her family, collecting frogs, and soaking up the serenity of the ocean. One of Julie’s proudest achievements is being a mom of two amazing children.

Jen Hamman
Community Relations Director
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Jen started working in senior living in 2016 with a background in customer service, project management and sales. In 2018, after a recent move to Bend, she accepted the role of Community Relations Director at Juniper Springs. Jen has been a part of our team from, the early days, when the community was still under construction. She speaks highly of those times, learning about the local community, meeting future residents, and helping to shape what Juniper Springs would become. Jen finds nothing more rewarding than making connections with future residents and their families. "Moving and making a life transition can feel like an overwhelming process. I want nothing more than to help future residents and their families simplify the transition and create the best solution for each unique situation."
As an outdoor enthusiast, Jen moved from Wisconsin to Oregon in 2011 to enjoy a milder climate and be in closer proximity to the mountains and ocean. In her free time, you will find her weightlifting, hiking, and exploring Oregon with her family and two dogs, Olive and Fern.

Shadow Keating
Business Office Coordinator
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Shadow, a central Oregon native, joined the Juniper Springs team in May of 2022 when she accepted the role of receptionist. She brought tons of knowledge and experience to the team with a background in sales, customer service, and accounting. In Fall of 2022, she was promoted to the role of business office manager, and we’re thrilled to have her on the management team. She enjoys building relationships with residents and hearing their stories. “Juniper Springs is my first experience in senior living, but I quickly realized how much I love the people and environment here.”
Outside of work you’ll find Shadow enjoying the outdoors as much as possible and spending time with her family and close friends. Shadow loves camping, fishing, riding motorcycles, and working in the yard. She also enjoys painting and DIY project when she’s able to find the time.

Avra Angerhofer
Resident Care Coordinator
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Avra started at Juniper Springs in 2021, working as a care partner in both our assisted living and memory care communities. At that time, she already had five years of experience working at other central Oregon communities, but nothing felt quite like home until she started at Juniper Springs. Avra has a drive to keep learning and growing and states, “My favorite part about working in senior living is getting to grow and make a difference in other’s lives.” In 2022, She was promoted to Lead Med Tech, and in 2023 she joined the management team after accepting the position of Resident Care Coordinator. Avra describes her strengths to be empathy, kindness, and her outgoing personality. These strengths accurately shine through, as she helps to make the staff, residents, and their families feel at home and welcome in our community.
When not at work, you can find Avra at home reading a book surrounded by her 3 cats Dobby, Dior, and Tiny Cat. Avra also enjoys the outdoors and spending time in the sun. She loves to garden, and truly enjoys tending to her many house plants and garden.

Ashley Henderson
Resident Care Coordinator Memory Care
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Ashley started in senior living in 2010, when she took a job as a caregiver in assisted living. She spent only a few months in assisted living before moving over to the memory care side of the community. It was then that she developed her love for memory care and found her passion in caring for residents with Alzheimer’s and dementia. In the years following, she challenged herself and took on the role of both med tech, and lead med tech. In 2022, Ashley accepted a caregiver position at Juniper Springs and with all of her knowledge and experience, was quickly promoted to resident care coordinator in memory care. She describes herself to be caring, compassionate and empathetic. Ashley states, “I have always loved working with elders, seeing all their different personalities and learning their life stories.”
When not at work, you’ll find Ashley spending time with her family and friends. Ashley has a fiancé, four children and four dogs too. She loves anything outdoors and enjoys both camping and hunting. Most of all she loves watching her family race at the Madras Speedway.
When he is not working, you can find Zachary snowboarding, skateboarding, and enjoying the vast hiking trails that Central Oregon has to offer. He also enjoys reading, soccer and disc golf--really anything that sets the mind free. Away from the outdoors, he spends his time with his two nephews, parents, and sister that all live here in Central Oregon.

Anna Bik
Life Enrichment Director
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Anna has been with us since the very beginning, starting her journey as a med tech in 2019 when the community first opened. She later transitioned to receptionist in 2020, and Life Enrichment Assistant in 2022. In January of 2025, she accepted her current role as Life Enrichment Director. No matter what role, it’s clear that connecting with residents has always been a meaningful part of her time at Juniper Springs. She states, “I truly enjoy making a positive impact in residents' lives by fostering social connections and enhancing their well-being through meaningful activities. Hearing their life stories and sharing their experiences is something I cherish most.”
In her free time, you’ll find Anna spending time with her family, traveling, hiking, and gardening.

Tammi Emmons
Life Enrichment Director Memory Care
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Her journey in caregiving began in 1988 as a CNA, working in nursing homes, hospitals, assisted living communities, hospice, and home health care. As an Army spouse, she moved frequently and gained experience in multiple states. She also took time away from healthcare to work as a preschool teacher and daycare owner.
Since settling in Redmond, she has served as a care partner, med tech, RCC, and spent two and a half years as an Activity Director at a behavioral health facility. Her husband, now a pastor, leads a weekly Bible study at Juniper Springs Memory Care, where they have made Redmond their home since 2020.
Outside of work, she enjoys camping and traveling. With children and grandchildren spread across five states, family time is a priority—especially with their granddaughter, whom they are adopting. She finds deep joy in leading activities, believing that bringing a smile to a resident’s face is truly priceless. The residents she serves mean the world to her.

Zachary Turner
Maintenance Director
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Zachary began working in senior living in 2015 as a caregiver, the same year he started his college career at Oregon State University in Corvallis, Oregon. In 2019, he took a job as the community bus driver and maintenance assistant at Juniper Springs while continuing his studies in Kinesiology at Oregon State. In the Spring of 2021, Zachary graduated earning his bachelor’s degree in Kinesiology. Following his studies, Zachary changed roles from maintenance assistant and became our Maintenance Director at the start of the 2021 Fall season. His dedication to ensuring the safety and well-being of our residents and staff stems from his compassionate heart. “I truly love doing what I can to help our community and it goes past just general maintenance. Developing relationships with our residents and helping them on a day-to-day basis is what gets me up in the morning. I am here for them, so the least I can do is bring a smile to their face and to keep them safe.”
When he is not working, you can find Zachary snowboarding, skateboarding, and enjoying the vast hiking trails that Central Oregon has to offer. He also enjoys reading, soccer and disc golf--really anything that sets the mind free. Away from the outdoors, he spends his time with his two nephews, parents, and sister that all live here in Central Oregon.